mardi 17 novembre 2015

Job descriptions

 The 2 job descriptions for the type of position I would like to find, after my studies

1. In 5 years after graduation, firstly, I would like to develop my hospitality network on abroad. 
Secondly, i would like to manage team, take responsabilities, acquire trade capacities, commercial organize events within a hotel in order to become a Manager of Seminars and Banquets in Luxury Hospitality

Missions:

- The responsibility of the department at the administrative, operational, commercial and financial level

- The creativity in the proposals of receptions and offers to the clientele

- the responsibility of the good progress of the Conferences, Banquets and Caterings (InHouse and Out) who are entrusted to him

- The general management of rooms, installations and equipments

- The coordination and the supervision of a dedicated team

- The management of the schedules

- The recruitment, the training and the motivation of his team  

- The calculated and qualitative reporting of the led operations


Skills :
- Good administrator and knowledge in accounting

- Commercial capacities

- Sense of service and the welcome

- Strong adaptability in the request of customer

- Knowledge of the computing and hotel software

- Sense of the communication and the management of teams

Qualities:
- Available

- Resisting the stress

- Rigorous

- Comfortable in the interpersonal skills

2. Head Concierge

His main mission is to watch the good progress of the stay of the customers and to satisfy all their requests, even the most original.
For that purpose, he coordinates the work of the reception team and the hall (valet, doorman, baggage handler, bellboy, he is in permanent contact with all the services of the hotel, and he manages the relations with external service providers (car rental company, travel agencies, reservation of entertainments). He also memorizes all the habits and the preferences of the customers to satisfy them at best during next stays.

Qualities:
- Distinction and discretion
- Reactivity and resourcefulness

- Good general knowledge and control of the foreign languages

Aucun commentaire:

Enregistrer un commentaire